Privacy Policy

Last updated: September 2026

Wise-prairie is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal information that you provide directly to us, including:

• Name and contact details (email address, postal address)
• Organisation name and role
• Details of heritage assets or projects you discuss with us
• Correspondence and communication records
• Information provided through enquiry forms on our website

We may also collect technical information automatically when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries and providing requested services
• Administering contracts and managing client relationships
• Sending relevant communications about our services
• Improving our website and services
• Complying with legal and regulatory obligations

3. Legal Basis for Processing

We process personal information on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
• Legal obligation: Where processing is necessary to comply with legal requirements

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for which it is processed.

Enquiry data is typically retained for two years unless a client relationship is established. Client records are retained for seven years following the completion of the final engagement.

5. Data Sharing

We do not sell personal information to third parties. We may share information with:

• Service providers who assist in delivering our services (subject to appropriate contractual protections)
• Professional advisers including lawyers, accountants, and insurers
• Regulatory authorities where required by law

6. International Transfers

We primarily process personal information within the United Kingdom. Where transfers outside the UK are necessary, we ensure appropriate safeguards are in place in accordance with data protection legislation.

7. Your Rights

Under data protection legislation, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain types of processing
• Request transfer of your information to another organisation
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

8. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Wise-prairie
Heritage House
42 Cathedral Close
Winchester, Hampshire SO23 9LS
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.